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 Chartered Management Institute
 Chartered Institute of Personnel and Development
 Association for Coaching

Emotional Intelligence Profiling

If we can begin to understand the elements of great leadership perhaps we could begin to develop our leadership to better engage those around us and move our team, department or organisation forward.

Zest use the Bar-On EQ-I profiling tool.

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The Emotional Intelligence Profiling Tool

Zest use the Emotional Quotient Inventory (EQ-i) developed by Dr Reuven Bar-On, a clinical psychologist, in 1996 as a result of 17 years extensive research in the field. The EQ-i is an easily administered self-report instrument designed to measure emotionally intelligent behaviour in adults. It was the first empirically constructed test of emotional intelligence commercially available, as such it now has a worldwide body of research in a huge cross-sector of organisations from which to draw evidence of its efficacy.

The EQ-i model is multifactorial and relates to the potential to succeed rather than measuring an individual’s success to date and looks at communication skills, adaptability, personal effectiveness, interpersonal skills, self-awareness, self-confidence, self-control, empathy and the ability to listen. This is an important distinction in the context of organisational development programmes at any level. The EQ-i model is process rather than outcome-orientated. It aims to raise self-awareness through profiling and comprehensive feedback enabling individuals to improve their emotional intelligence over time and, as a result, developing their ability to cope with daily demands and pressures. As an individual develops towards their aspirational goals their EQ-i can be monitored at key milestones.

Emotional Intelligence can be a pivotal element in recruitment, Talent Management Schemes, one-to-one and team coaching.

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