Overwhelmed HR fails to harness power of talent data, says study HR is “deluged” with employee data like never before, yet 76 per cent of HR professionals admitted they don’t know how their workforce talent potential can improve the bottom line. view People Management website – 26th February 2013
Now for a day on the Shopfloor Top managers can boost morale and productivity by showing they understand the fears of frontline workers. view Sunday Times website - 3rd February 2013
Barriers to Discretion – Police Professional A recent study indicates that 90 per cent of police officers fear reprisal if they use their discretion. Elaine Smith explains how forces are dealing with issues raised. download PDF or view website (subscribers only)
Why can’t I get through a board? Taking your whole self to the interview - by Paul Cook download PDF
Chartered Management Institute
We are the only chartered professional body dedicated to raising the standards of management and leadership. view website
North Nottinghamshire College
Adults return to education for a number of reasons. It may be to develop existing skills, or gain new qualifications in preparation for a promotion. view website
Edge Online - How to Be Assertive
Published by the Institute of Leadership & Management,
August 2011. view website
Managing Change with Confidence
An article published in the Health Service Journal, June 2011, written by Maggie Cork, Maggie Cork & Associates Ltd and Elaine Smith, Zest Business Coaching.
download PDF version / Word version
What to do if you are offered voluntary redundancy
Is voluntary redundancy an opportunity to be paid to change direction, or a foolish leap of faith into choppy waters? www.guardian.co.uk
Where are you at?
Location is key to success when you buy a property, so why shouldn’t it be when it comes to coaching? www.coaching-at-work.com